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Frequently asked questions

What should I expect from my first appointment?

During your initial appointment, the Physiotherapist will ask you questions to establish the nature of the problem- this is known as the subjective examination. Then you will be asked for your consent to be examined- a series of tests and movements that will confirm what is wrong. The physiotherapist will then discuss a treatment approach with you and ask to perform treatment techniques appropriate to your problem. You may need to undress for your assessment and treatment, therefore please wear sensible underwear or shorts.

Will the Physiotherapist be able to tell me what my problem is?

Yes. After a thorough examination, the Physiotherapist should be able to offer a “clinical diagnosis” for your problem. We will tell you if treatment is appropriate or if you should be referred back to your GP for further tests or investigations.

Do I need a referral from my GP?

No. If you are funding the treatment yourself you do not need to see your GP first. However, if you are funded by a Health Insurance Company, you need to check your policy as you may need a referral before making an initial appointment. You are responsible for checking that your treatment is covered by your insurance. We can often invoice the insurance company directly but we do require authorisation and policy numbers to do this.

How long will my appointment take?

Initial assessment for musculoskeletal condition is 30 - 45 minutes an a follow up appointment is usually 30 mintutes,incontinence physiotherapy usually requires a one hour initial appointment and follow ups are flexible depending on needs.

How long will the course of treatment take?

On average, patients require 4 treatments to effect an improvement. This is however condition dependant and some patients may require more. The treating Physiotherapist will let you know approximately how many sessions you are likely to require and over what period of time.

Will I be given exercises to help my problem improve?

Yes. It is important that our patients are taught exercises and are given advice regarding postural correction early in the treatment programme so that they learn to manage their own condition. The exercises are reviewed and progressed at each session.

For more information on the conditions we treat and services we offer, or to book an appointment please call 01243 527827 or email us at

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